Christie Widman

Office Manager

Christie is a motivated and dedicated employee with a history of proven success in customer service driven roles. She has five years previous experience in employee benefit communications. Her most recent role in retail management has heightened her ability to be proactive, responsive and efficient in managing her daily tasks. With her wide-range of experience, she is happy to help out in any way we need her!

She is a big book nerd and can often be found reading during her lunch breaks. She enjoys baking and shares her home-baked goodies to the detriment of our diets… but joy of our taste buds! She has travelled to six countries and looks forward to checking off more destinations in the future.

Christie is a Summa Cum Laude graduate of the University of Connecticut with a B.S. in Marketing.

Erica Trenholm

Graphic Designer

Erica is a versatile designer with a background in agency, non-profit, and freelance design work. Her range of experience has led to her proficiency in designing for both print and digital platforms. Erica is a fervent believer in the importance of cohesion and consistency to build a solid brand.

Described by many as a perfectionist, Erica has an eye for detail and a structural design aesthetic. She is passionate about producing clean typography and reader-friendly layouts, taking particular care in arranging text until it is eye-catching, engaging, and effectively portrays its message. She carries her conscientious nature with her in all facets of her life, perpetually driven to give 110% to any task or project.

Erica is a graduate of Roger Williams University with a B.A. in Graphic Design Communications and Music, and a minor in Marketing.

Laura Dechaine

Senior Graphic / Web Designer

Laura joined the Spitfire team over 4 years ago after 22 years of loyal service with another local and well-respected design firm. In that role, Laura served as Senior Designer and was the creative lead on brand identity programs, print collateral, e-marketing, environmental graphics and packaging for both corporate and non-profit organizations. Her experience includes a broad gamut of industries and companies including state agencies, utilities, financial institutions and retail food marketing.

Laura finds creativity in everything and her signature style is a sophisticated, clean design. She strives to be a part of the creative process from beginning to end – often stepping away from her keyboard for brainstorming sessions and conceptual development to providing technical advice for print and web. Laura’s “whatever it takes” attitude has ensured the best possible results from a design and cost perspective for our clients.

Laura is a graduate of the University of Connecticut with a B.A. in Fine Arts.

Jocelyn Herrick

Senior Graphic Designer

Jocelyn is a highly creative graphic designer with more than a dozen years of experience in magazine and print design as well as print production. Prior to joining Spitfire, Jocelyn served as production manager and designer for ESPN’s high school division (ESPNHS).

Jocelyn thrives on managing multiple projects and job roles, while meeting the demands of Spitfire’s fast-paced, deadline-driven environment. She is committed to expanding product brands by balancing a sound design aesthetic with a pre-press mind-set that drives high-end results for every client. Her easy-going demeanor and her “grace under pressure” skills – no matter the demands or deadlines and her professionalism and sense of humor help her deliver the goods every time without skipping a beat. Jocelyn also takes the lead on programming our personalized, variable print projects like Total Compensation Statements.

Jocelyn is a graduate of Suffolk University; B.A. Fine Arts.

Diana Stutz

Interactive Designer / Developer

Diana brings her passion and talent for graphic design, interactive media and web development to the Spitfire team. After a career at ESPN, Diana taught Graphic/Information Design courses at Central Connecticut State University. In addition to teaching, she also worked in the Internet Marketing department at Mohegan Sun. Diana’s unique expertise coupled with her desire to share knowledge and collaborate makes her an all-star here at Spitfire.

When she is not designing graphics or developing code she can be found doing yoga, kayaking, fishing or hiking with her dog, Nova.

Diana is a graduate of Central Connecticut State University with a B.A. in Graphic/Information Design.

Richelle Waron

Account Manager

Richelle is an Account Manager with over 10 years’ experience with account management in the broadcast communications industry. She started at Ascent Media, coordinating content duplication and international distribution for a major film and TV Studio client. Richelle has also worked as a Senior Account Manager at ESPN where she was one of the first in the industry to manage the entire post sale stewardship for major national advertisers. Richelle’s focus is always on meeting her client’s expectations. She’s also a wiz with website analytics. It’s her customer focus and moxie spirit that makes Richelle a valuable addition to the Spitfire Team.

Richelle has a B.A. in Theatre from the University of Southern Maine. She also holds certifications in Content Marketing, Inbound Marketing, Google Analytics, and SEO.

Kim Conforti

Senior Account Manager

Kim has over 17 years of employee communications experience. She has spent time as both an insurance broker and Account Manager, giving her a unique perspective on the holistic approach to benefits and their marketing.

In her most recent role, prior to Spitfire, as the Employee Benefits Manager of a local insurance agency, Kim assisted clients in servicing their benefit administration, communication and renewal needs. While specializing in meeting the needs of individuals and business owners, she was also the firm’s compliance expert on health care reform and new benefit requirements. Her skill-set ranges from small companies to Fortune 500 companies, making her a great fit for all of Spitfire’s clients.

With her wide spectrum of knowledge, she knows how to take content from complex to simple, making her an invaluable resource of the Spitfire team. She is a problem-solver who is always willing to go the extra mile and jump in to help out the team. Her focus and attention to detail is consistently applauded by clients.

Kim is a graduate of the University of Hartford with a B.S. in Business Management, Magna Cum Laude, with an emphasis in marketing and minor in advertising.

Shelia Eckhardt

Senior Account Manager

Sheila brings over 15 years of experience working in the Life and Health Insurance industry. While at Spitfire, Sheila has managed the development and delivery of a growing list of industry-leading multimedia and print materials for many companies, including several Fortune 500 companies.

If you have the pleasure of working with Sheila, you will undoubtedly pick up on her cheerful personality and steadfast energy – just a simple phone call will expose you to her innate vigor and positivity. Sheila’s energy is reflected in every project that she takes on.

Sheila is committed to top-notch client service and problem solving. Her client-driven attitude combined with her coveted organizational skills result in successful and satisfied client relationships. From start to finish, a client can always expect nothing but the best from Sheila.

Sheila is a graduate of Champlain College; Associates Degree in Business.

Karen Scattergood

Account Executive

Karen is not just a highly skilled Account Executive – she is a go-getter and a master communicator with a wealth of benefit communications knowledge.

Karen is a dynamo when it comes to details of all kinds. She exudes confidence in a charming and engaging way that lets her clients know that their job is in the right hands. She is always a step ahead in anticipating her clients’ needs and when it comes to making them happy, no request goes unmet. Her flexibility, accountability and pleasant demeanor have often been noted in clients’ feedback. Karen has a long and growing list of happy clients and manages some of our largest accounts with finesse.

She also plays an essential role in Spitfire’s ability to design and produce personalized Total Compensation Statements. Spitfire is pleased to have Karen’s expertise supporting our ability to offer such a key communication tool for any client who seeks them.

Karen is a graduate of the University of Massachusetts, Amherst.